Dinchat home Coins & Reward Center
The practical bit
Two things decide how much you can match: the rewards you claim and the coins you choose to buy. Here is where to claim, the three things coins pay for, and what a call does when coins run out.
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Where do I claim free matches?
In the Reward Center, the bar at the top of the match screen. Tap Claim when it says a reward is ready. It becomes ready again several times a day.
Coins are the paid currency on Dinchat. They are bought on the site, and a Reward Center reward can be coins as well. Either way they are held in your balance and used up as you do things that cost coins.
They are optional. You can come in as a guest, browse who is online and use free matches without owning a single coin. Coins are for people who have used the free part and want to carry on without waiting for the next reward.
The Reward Center is a bar across the top of the match screen. It is always in one of two states, and a glance tells you which.
A reward is waiting. Tap Claim and the reward is added to what you have.
You claimed a little while ago. The bar counts down to the next reward, and tapping it shows what is coming.
When the countdown finishes the bar goes back to Ready, and the cycle repeats several times a day. Claiming costs nothing. If no bar is showing for you, it is not available on your account at that moment; go by what the screen shows.
Several times a day. After each claim there is a wait before the next reward. We do not print the length of that wait, because the bar itself counts it down and is the accurate source.
The bar shows the time left until the next reward, so you can see when to come back. If you are about to start matching, it is worth a look first: a reward claimed before you tap Match is one you get to use in that sitting.
Three things. The first is the easiest to miss, so it is worth reading slowly.
There is no extra button between the free time and the paid time on a call: the countdown and the notice are the signals. What stays free, row by row, is on the is Dinchat free page.
You get a warning first. When your balance is getting short during a call, a prompt appears offering a top-up. If you do nothing and the coins are used up, the call ends.
That makes the end of a call abrupt if you were not watching, so say what you want to say before it gets that far. If the conversation is one you want to continue, follow the person before the call closes. A follow is what lets you find them again; the route from there is described in how Dinchat works.
If you have no coins at all, there is nothing to run out of. The free time on a match is yours to use, and the call simply does not continue past it.
Your free matches are shown on the match screen, in the same place you start a match from, with the Reward Center bar above. Your coin balance is shown inside Dinchat as well; we do not describe the exact spot here because screens get rearranged, and what you see in the product is the reliable guide.
A ten-second habit covers it. Each time you open the match screen, look at three things: whether a reward is ready, how many free matches you have, and whether you are holding any coins. That tells you in advance what the next call will draw on.
New users start with some, and the Reward Center at the top of the match screen offers more rewards several times a day.
From the purchase screen inside Dinchat, which appears when you choose to top up or when a call is about to run short. You may be asked to sign in first so that the coins stay with you.
No. Browsing who is online is free, and free matches cover the opening of a match. Coins only come into it if you stay on a call past its free time, or match after your free matches are used.
Each match you start uses one. When they are gone, look at the Reward Center: if it is ready you can claim, and if it is counting down it shows when the next reward arrives.
No. Claiming from the Reward Center is free.
Go by what the Reward Center shows you. If the bar is visible and ready, you can claim. If a step needs you to sign in, the product says so.
Either the free time was over and there were no coins, or the coins ran out. A notice appears in the call before the free part ends, and a top-up prompt appears when coins are short.
Refunds are handled under the Terms of Service, linked at the foot of every page. If a payment went wrong or coins did not arrive, email support with the date and amount.
Yes. A voice match and a video match draw on the same free matches.
There may be a reward waiting for you
Open the match screen and look at the top. Claiming takes one tap.
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